Bikeopia | Quality used high-end bikes in Berlin

I had never have a good bike. The staff was very kind and helpful for choosing the right one for me. Don’t know if it’s the case for everyone, but price tag included very good chain lock, lights and services to customise parts to fit my body and preferences. 100% recommended for getting a great bike for good price.

I recently visited Bikeopia with a friend, both of us ready to spend around 500 euros each on bikes. Initially, the experience was great. Maurice, who seems to be the owner, greeted us with lots of energy and passion. He made us feel excited to buy bikes, even offering us a deal—two bikes that were originally 550-600 euros each for 1000 euros together, with locks included. We felt a bit pressured but were still interested.
However, things took a turn when I mentioned I wanted to consult my brother, who knows a lot about bikes. As soon as I Facetimed him, Maurice's attitude changed drastically. He became hostile and made it clear that he didn’t like us getting a second opinion. My brother suggested that the bike Maurice picked might not be the best fit and that I should ask the store if they have something with different specifications, and this seemed to offend Maurice, who started making negative comments and even said he wouldn’t do business with "people like us" who want to consult others.
Despite all this, we were still willing to buy from him, but Maurice's behavior made it impossible. At one point, he even accused me of recording him on my phone, which I wasn’t, and he commanded me to “put that sh*t away”.
In the end, we walked away without purchasing anything, even though we really liked the bikes and the prices. It's unfortunate that Maurice's attitude and ego ruined what could have been a good sale.
The rest of the staff were friendly and helpful, but the way Maurice acted was incredibly unprofessional and off-putting.
additional notes: we took these photos with permission before Maurice became aggressive and volatile with us - he encouraged photos of the bikes.
i was on a facetime call with my brother - not live online and nothing was being recorded.

This place is amazing! I went there because I wanted to repair an old bike but it was not worth the fix. Although, ended up buying one of their second hand ones and they have really affordable prices.
They were very patient, super nice! I highly recommend this place if you need a bike in Berlin.

I bought a used bike from this shop six months ago. The owner is a nice person, though it's clear he’s more of a salesman, very business-oriented. His colleague, on the other hand, is genuinely friendly and approachable. He took his time and explained everything in detail. Unfortunately, the bike itself has been a major disappointment.
While the bike seemed good at first, it has required constant repairs. It's a good bike but not in good shape. I’ve had to replace or repair almost every major part. Within the first month, I was back at the shop twice to fix issues that appeared immediately after purchase. All they did was replace a tube after my first flat tire and charged me €15 for it.
Since then, the problems have only gotten worse. The rear brake doesn't work, I had five flat tires before realizing that the tires themselves needed replacing, one of the pedals broke after three months, and just recently, the gear system completely failed. The bottom bracket and chainring are also due for replacement. The bike now squeaks with every pedal stroke, making it so noisy that I don’t even need a bell—people hear me coming from a distance.
The price I paid was high, but it might have been justified if the bike had been usable without needing so many repairs. While both the owner and his colleague are very nice, I can’t rely on this shop to sell a bike that’s in decent condition or one that will last for any reasonable amount of time. Since all future repairs would be at my own expense, I’ve decided to handle them myself from now on.
Reply:
I'm sorry to disappoint but I got my invoice here. I'd love to get a refund. It's not like my comment was all negative. Like I said - the people are nice, only the bike is trash. Probably not intentionally.

Maurice runs an really friendly neighborhood store with a great selection of vintage bicycles.
I couldn't be happier with the one I bought, and Amedeo is always happy to help with all my bike related questions and issues.
Really wonderful service, couldn't recommend it enough