Hard Wax
Hard Wax offers an impressive selection of underground vinyl that appeals to collectors and enthusiasts alike. The experience of browsing through their carefully curated collection is nothing short of delightful, revealing many hidden gems that mainstream stores overlook.
Their commitment to quality service is evident not only in their packaging but also in their communication. Customers can expect a seamless experience from order placement to delivery, making Hard Wax a top choice for anyone looking for hard-to-find records at competitive prices.
Customer Reviews
Hard Wax went out of their way to ensure that the records were expertly packed and could survive their journey around the world intact. They don't use crappy packing materials - they only use stiff cardboard boxing that is made for vinyl records. They include extra internal packing materials as well. They wrap the records in tissue paper and separate clear wrap to keep it from moving during transit.
Everything arrives in its store-bought condition. The pricing including shipping is still 25 - 50% cheaper than if you buy it in Australia from any retail store (including supposed discount music sellers.)
The communication was excellent and I was notified via email as to when the parcel was sent out. The payment process is simple and easy to follow. Shipping information is automatically calculated on their website at the time of ordering and you can change your mind before making a payment to add or deduct items from your order.
I am always reluctant to purchase records from USA or UK because the packing is always lousy and the service is lacklustre. They want your business but treat you like a number; whereas dealing with German companies, like Hard Wax, I know that the experience will be friendly, professional, reliable and hassle-free.
Thanks so very much for the fantastic customer service experience. I know where I will be buying hard-to-find records from again that are impossible to acquire in Australia.
Address
Hard Wax is located at Köpenicker Str. 70, 10179 Berlin, Germany
Website
The website of Hard Wax is: hardwax.com
Business Hours
Monday: 15:00–20:00
Tuesday: 15:00–20:00
Wednesday: 15:00–20:00
Thursday: 15:00–20:00
Friday: 15:00–20:00
Saturday: 15:00–20:00
Sunday: Closed