Medeco dental clinic Berlin Wedding

Great dental services, I've been going there for over five years andI never laid anything, the insurance covered everything I did there. My wife had an operation there on one of her teeth and we didn't pay.
They have many doctors and all of them have a lot of experience and are very professional. The only downside might be the waiting time, but I think that is the same everywhere.
I really recommend this place.
They are also open during the weekends if you have tooth pain

While on a work trip to Berlin, I unfortunately had a dental emergency in the evening, just an hour before I went to Medecine Dental Clinic after reading positive reviews on Google. I had a broken crown, which was causing discomfort and pain, and I hoped that this clinic would be able to help me quickly. Unfortunately, my experience was marked by discriminatory and highly unprofessional behavior from the receptionist.
Upon my arrival at 9:00 PM, even though the clinic is supposed to stay open until midnight, the receptionist initially told me that the clinic was fully booked and had no availability, despite the urgent nature of my situation. She even suggested that I try coming back the next day, as if trying to get me to leave simply because of my skin color. It was only after I insisted that she switched excuses and informed me that they couldn’t treat me because I didn't have European insurance. She then curtly suggested I go to charity clinics, without even listening to the fact that I was willing to pay for treatment. Despite my explanations, she refused to speak to me further, treating me with disdain in front of the other patients.
It wasn’t until another employee intervened that I was finally asked if I had a credit card to pay for the consultation, something the first receptionist hadn’t even bothered to ask. I felt very uncomfortable, as if I was immediately categorized and discriminated against because of my skin color, as though I was judged to be unable to pay. The situation became even more humiliating when I was informed I would need to pay 100 euros and leave my credit card as a guarantee during the consultation, as if I might flee without paying.
Next, I was given a form in German to complete and sign, with no offer of a translation or any assistance to ensure I understood what I was signing. When I asked if there was an English version or if someone could help me, I was simply told there was not, and if I didn’t want to sign without understanding, I could leave. No choice given.
Fortunately, once I was finally seen by the doctor, the consultation with the dentist and his assistant went very well. He was kind, professional, and efficient. It’s a shame that the unprofessional and discriminatory behavior of the reception staff tarnishes the image of this dental practice.
In 2024, in a city as cosmopolitan as Berlin, it is outrageous that a healthcare facility would treat an emergency patient with such a lack of respect and professionalism. I felt profound discrimination and racism when all I sought was help for a medical emergency. This experience left me shocked and deeply disappointed by Medecine Dental Clinic, which should seriously reconsider how it treats patients of all backgrounds and ensure that everyone receives a respectful and dignified welcome."

Pain unfortunately grew after the treatment, wasn't explained on any procedures they did on my teeth after ticking the box I would like to know. Upon asking I was told to take painkillers, treatment took less than 5 minutes and the pain hasn't gone away.

This place has been my go-to dental center of care for years now. They're usually quite busy, so you'll have to wait a bit even with an appointment, and quite long without one - so get one!
Once you're up, though, you'll get thorough and professional service from people who know what they're doing and care about their work and their patients.
Today, I was showing up early in the day with some pain I didn't want to get worse over the weekend - waited 90 minutes, and was taken care of within another 30, with the problem clearly identified and addressed directly.
Please bear with the reality of this being a central facility for medical care in a huge multicultural city with a lot of people - and manage your expectations accordingly ☺️
If you work with them they'll certainly do their best to assist you every way they can.

I received an excellent service on a rather difficult case, a tooth filling that in the past has lasted very little, this time it is holding strong. Had no problem getting access with a European insurance card and the plus was that the dentist is on the funny side.