Urban Sports Club

Urban Sports Club provides an impressive array of fitness classes that cater to various interests and skill levels. The convenience of their services is noteworthy, making it simple for users to find suitable workouts that align with their schedules and preferences.

While the concept of integrating different sports activities under one membership is commendable, there are areas that could benefit from improvement. Nonetheless, the overall experience of accessing diverse classes and engaging in a healthy lifestyle is a significant advantage that the Urban Sports Club offers its members.

Customer Reviews

The variety of the classes is great.
However, both their check-in-management and the new app are disappointing.
I totally understand that new technology can cause some issues at the beginning. But what is absolutely unacceptable is that customers have to pay for their mistakes.
I couldn’t check-in because the app wasn’t working. Even a screenshot of the error message wasn’t enough to waiver the missed class fee of 13€ that I have been charged with. Instead I had a condescending service member telling me it was my fault- unless the studio proves otherwise.

Angela L.

Offers variety of classes. The app is really Convenient & user friendly. The only thing I don’t like, is that for some classes you need to create extra accounts and go to other websites to book a class! It would be much easier, if all classes are bookable through the app directly.

Ayyam Alasaad

The offering is exceptional however the app is not great. No way to connect with your friends to share a particular schedule or invite them to a workout, map radius search is very un-intuitive, the favorites is hidden behind 3 menu clicks, i cannot filter by workout venue type, the search is unintuitive and the schedule cannot be seen in a week overview, just in a list. There needs to be put more work into the usability of this app. However I am still using it because the concept of booking many sports activities is just awesome.

Gilles Tanson

The general concept is ok but
A) the support is super slow and doesn't answer over 1 month on requests
B) the support gave me wrong information on check-in limits
C) the app is so far bad for a 2024 product. It should be so easy to give the user some reasonable overviews, graphs and stats of their sports events but almost nothing is available. Feels like usc has 0 Product managers and almost no Dev team. Also no in app account management is super annoying.

Jaro

The new app sucks. The update is a huge downgrade, there’s no way to discover new activities by distance, and the lack of photos makes everything look the same, which is really confusing. It’s barely useful as a simple schedule for one activity, but that completely misses the main purpose of Urban Sports Club.

Luis J

Address

Urban Sports Club is located at Voltairestraße 10, 10179 Berlin, Germany

Website

The website of Urban Sports Club is: urbansportsclub.com

Business Hours

Monday: 10:00–16:00
Tuesday: 10:00–16:00
Wednesday: 10:00–16:00
Thursday: 10:00–16:00
Friday: 10:00–16:00
Saturday: Closed
Sunday: Closed

Contact Urban Sports Club