Customer Reviews
I have ordered two times from the site. Both times the products were exactly what I had ordered, with long expiration dates, the products matched the pictures I had seen, the packaging was careful (nothing was broken) and I didn't have any problem at all. Especially the second time they called me to inform me that the dispatch of my order will take a few days due to lack of some products. The shipping is generally fast.
The disadvantages of the site are that the communication is in English and the prices of some products are not consistent (the second time I bought the same product as the first time, but at a higher price).
I will definitely buy again as long as the prices are low.
Anna
Ordered from these suppliers a number of times, always happy with my experience. The prices are competitive, the service is good and delivery is timely. There was a glitch in my last order where they didn’t have stock but I appreciate how quickly they got in touch and that I had a number of options to chose from to rectify the situation. I’ll continue to use them as a supplier for my rabbit food and toys.
K Wabs
Good communication and fast delivery. The day after I ordered I received an email, asking me if shipment in 48 hrs was acceptable. Excellent service and a breath of fresh air after my earlier experience with Zoobio, when I heard nothing and delivery took at least 2 weeks. Communication makes all the difference!
Mischa Hoyinck
Great range, great service. Had a small issue with ordering online but called the local number provided and it was sorted professionally and swiftly. There's a short lead time on delivery which was OK because they stock breeder-recommended pet food I had struggled to find elsewhere.
Wendy Teo
A poor experience with this company. Despite the name, Petsmenu.co.uk are based in Germany, not the UK. They sent the wrong item and requested multiple emails with pictures to establish this fact. Once they accepted their mistake, they told me they wouldn’t send the item I’d paid for, until they’d collected the mis-sent one. They then expected me to wait around all day for a delivery driver to pick up the item. This was collected on Thursday, and at time of writing the following Tuesday, I still haven’t received any word telling me they’ve sent the correct item I paid for weeks ago. Best avoided.
jonny d680
Address
Zoobio GmbH is located at Josef-Orlopp-Straße 55, 10365 Berlin, Germany
Website
The website of Zoobio GmbH is: zoobio.de
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: Closed
Sunday: Closed
