Best electronics stores in Berlin: find options near you
Berlin, a city known for its rich history and modern innovations, is also a hub for technology enthusiasts seeking the latest gadgets. The selection of technology retailers available in this dynamic metropolis provides consumers with everything from cutting-edge devices to home appliances. With numerous options throughout the city, residents and visitors alike can explore a variety of shops that cater to all their electronic needs.
Among the diverse range of electronic outlets in Berlin, some establishments have gained a reputation for their exceptional customer service, extensive product selections, and competitive pricing. These top destinations not only offer popular brands but also showcase the latest advancements in technology, making them indispensable for anyone looking to upgrade their devices or find expert advice. Whether you are a local or just passing through, these stores promise to deliver an unmatched shopping experience for all tech aficionados.
1. Boulevard Berlin
Tuesday: 10:00–14:00
Wednesday: Closed
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: Closed
Boulevard Berlin is a delightful shopping destination that combines modern architecture with a welcoming atmosphere. The mall features a well-rounded selection of shops, ensuring a pleasant experience for visitors seeking both variety and quality. Natural light fills the space, creating a bright environment that complements the shopping experience.
The presence of numerous cafes and snack options makes it an ideal spot to relax after shopping. With its cleanliness and well-maintained facilities, Boulevard Berlin is perfect for those looking to enjoy a leisurely day out while exploring what the mall has to offer.
Well maintained, open and friendly and draws a good crowd. Special shout-out to the holmes place and the sports shop!
The place is not big enough to make you feel lost, but is big enough to have nice stores, a good variety and also good places to snack. During Christmas there are some kiosks that sell candies and hot beverages. The Christmas decoration is also very nice.
2. SATURN
Tuesday: 10:00–14:00
Wednesday: Closed
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: Closed
The service at SATURN is commendable, with many staff members displaying a high level of professionalism and dedication to pleasing customers. Shoppers often report receiving attentive and friendly assistance, making the experience enjoyable and stress-free. It’s clear that the emphasis on good customer relations sets this store apart in the bustling retail environment.
Additionally, the organized layout of SATURN allows for easy navigation through its extensive range of products. Many find value in the variety offered, particularly in household appliances and electronics, which creates a satisfying shopping atmosphere. This combination of excellent service and product availability ensures that customers leave feeling positive about their visit.
Experience: Mostly Positive, but with Mixed Service Quality ️
My experience at Saturn Alexanderplatz has been mostly positive, though it depends heavily on which sales associate assists you. I’ve had the pleasure of dealing with wonderful staff who went above and beyond to guide me. They were attentive, professional, and genuinely helpful without being pushy or overly aggressive. In terms of customer service, I have no complaints from these encounters!
However, it can be a bit of a gamble — at times, you may encounter staff who are unhelpful, rude, and frankly lack basic manners, which is disappointing in a store of this size and reputation.
The bigger letdown for me, though, is the limited selection of the latest technology. For a flagship store in such a central location, I expected a broader range of up-to-date products. For example, I’m a fan of Anker power banks, yet I couldn’t find any available here. As a consumer, I like to see and compare items in person before purchasing, but Saturn’s selection often falls short.
For the best experience, it’s a bit of a roll of the dice on customer service, and for the newest tech trends, I find more options online. Overall, a decent shopping experience if you’re not looking for the latest products.
They avoid eye contact with you at all cost. Agents will chit chat with each other seeing you waiting for asking something, you keep waiting for them to finish the talking so that you can ask your query.
I waited for long time to get my query resolved. At the end I found one kind lady who helped me with my questions but by then I had decided to buy product from another store as protest for such experience.
I bought 3 lamp packs, clearly priced at 4.99 EUR each. However, at the billing counter, the employee mistakenly charged 5.99 EUR per pack. To correct this 1 EUR overcharge, I was sent to the finance department, where I had to wait over 45 minutes just to get 1 EUR refunded! This process is completely inefficient and unacceptable. A small mistake turned into a huge inconvenience.
Saturn needs to improve its system and train employees to avoid such errors. Customers shouldn’t have to waste their valuable time for such minor corrections.
3. MediaMarkt Tech Village Berlin
Tuesday: 10:00–15:00
Wednesday: Closed
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: Closed
MediaMarkt Tech Village Berlin is a remarkable destination for anyone seeking a wide selection of electronics. The store features an extensive range of products, ensuring that all tech enthusiasts will find something that suits their needs. With competitive prices and a great atmosphere, it’s easy to spend hours exploring the aisles.
Customer service at MediaMarkt is generally attentive, with friendly staff ready to assist. Shoppers can expect quick repairs for devices as well, making it a convenient stop for those looking to upgrade or fix their gadgets swiftly. Overall, it’s a go-to place for all things electronic.
But the creepy old bald consultant stopped me and really felt the need to talk to me. Even after I have shown no interest in talking to him he was still pushy and after he ended conversation he felt the need to touch my hand before leaving.
If you don’t want to be harassed by creepy old bald people when shopping for hardware, don’t go here.
The store’s size and variety are impressive, making it a go-to destination for tech enthusiasts.
The staff is generally knowledgeable and willing to assist.
However, the shopping experience can sometimes be chaotic due to the crowds.
Despite that, MediaMarkt remains a reliable option for finding the latest electronic gadgets.
We ordered a camera in advance and this day when we were in Berlin this camera was cheaper
So, we could easily cancel our order and buy camera from the shop directly:) The refund was made just in a second (Revolut card)
The guy from the order collection desk speaks English fluently
Recommended
4. Apple Kurfürstendamm
Tuesday: 10:00–14:00
Wednesday: Closed
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: Closed
The Apple Kurfürstendamm store features a modern design that attracts tech enthusiasts. The staff are friendly and knowledgeable, ensuring that customers receive the assistance they need while browsing the latest products. Their expertise enhances the overall shopping experience for everyone visiting.
This location offers a comprehensive selection of Apple devices, allowing customers to explore various options. Hands-on interactions with products encourage informed decisions, making it easier for shoppers to find the perfect device that suits their needs. Overall, it’s a reliable place for anyone considering an Apple purchase.
Many items aren’t available for hands-on testing, which is really disappointing. For such a large space, you’d think they would showcase more of Apple’s product range in a way that really highlights the brand’s innovation, but it feels lacking. If you’re just looking to browse Apple products, you’re not getting much more than you would at other retailers.
It’s a decent store for quick purchases or tech support, but I left feeling underwhelmed by the overall quality and selection of products on display.
If you have a product under one year old, your chances of getting it replaced are higher, especially if you have solid proof of the issue. Having additional warranty coverage is also a big plus—it makes the process smoother. However, if you do encounter a problem, I recommend collecting evidence and being persistent.
For instance, I had an issue with my AirPods where both the earbuds and the case had problems. Initially, only the earbuds were replaced, but I kept reporting the issue with the case at subsequent appointments. It wasn’t until my last visit that they finally replaced the case as well.
It’s clear that Apple tries to minimize replacements, which is understandable as they aim to prevent misuse of their warranty policy. However, if you have a genuine issue, stay consistent, provide proof, and be prepared for the process to take some time.
I was looking for hidrate spark pro smart bottle and the guy assisted me and all went under 2 minutes.
You would see many people experiencing phones , ipads and beats headphones. It is a great place if you would like to taste the falcor of apple new products.
This was extremely disappointing, but I guess I was just unlucky. At the end of the day, I got an assistant and he was actually very helpful; it stayed with me about an hour. He’s the only reason I am giving three stars Instead of one and if it wasn’t for him, I wouldn’t have even bought anything so much I was annoyed by the waiting.
Anyway, big Place, curious design. It was my first time in an Apple store as a customer.
Unless you have an appointment, it’s not clear how to make a purchase since there is no cash desk. All the confusion I think was also generated by the general dysfunctional design: there is no reference point and all the assistants talk to each other saying “go to *that* desk” while indicating a table 50 m far away, with dozens of people roaming around. No shit that they couldn’t find me.
5. MPB (nur online)
MPB offers an exceptional service for those seeking to buy or sell used camera equipment online. The process is streamlined and user-friendly, making it simple for anyone to navigate and find what they need. I was particularly impressed by the swift shipping and attention to detail in the items’ descriptions, ensuring customers receive exactly what they expect.
The professionalism displayed throughout the transaction is commendable. Regular updates kept me informed, and the overall speed of service was remarkable. I highly recommend MPB for anyone looking to purchase or sell photo gear. Their dedication to customer satisfaction sets them apart in the industry.
– Items rated by cosmetic condition & price.
– Fast shipping.
Only dropping a star in my review, as a hot-foot connector was missing its protection cap, and padding around it was minimal.
Make MPB your first choice if you’re looking for a professional camera re-seller. Top-notch!
It’s fantastic that services like this exist and I hope they keep in business! I’m happy to know that the photo gear I’m no longer using is serving another purpose, and I’m also glad that they’re recommending to reuse packaging material for shipping. We need more companies like this.
6. Media Markt
Tuesday: 10:00–20:00
Wednesday: Closed
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: Closed
Media Markt offers a vast selection of electronics and appliances, making it a great destination for tech enthusiasts. Customers often appreciate the variety and quality of products available in store.
Unfortunately, the customer service has been a concern for many shoppers. While the store’s offerings are substantial, the lack of attentive support can lead to frustration during shopping experiences.
Old review . I wonder why it wasn’t posted
7. MediaMarkt
Tuesday: 10:00–14:00
Wednesday: Closed
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: Closed
MediaMarkt is a remarkable destination for electronics enthusiasts, offering an extensive variety of products. The innovative store ambiance enhances the shopping experience, allowing customers to easily find their desired items. The staff are not only friendly but also provide expert guidance, ensuring a smooth purchase process.
The selection includes everything from smartphones to home appliances, catering to diverse needs. The store frequently hosts competitive promotions, making it an appealing choice for quality electronics. Overall, MediaMarkt stands out as a reliable option for customers looking to enjoy a first-rate shopping experience.
MediaMarkt is a popular electronics retailer in Berlin, offering a wide range of products from leading brands. Whether you’re looking for the latest smartphones, laptops, TVs, or home appliances, you’re likely to find it at MediaMarkt. The store’s spacious layout and organized product displays make it easy to navigate and find what you need. Friendly and knowledgeable staff are always on hand to assist customers and provide expert advice. In addition to electronics, MediaMarkt also carries a variety of other products, including gaming consoles, cameras, and musical instruments. With competitive prices, frequent sales, and a customer-friendly atmosphere, MediaMarkt is a great place to shop for all your electronic needs.
The staff is rude, slow and impolite.
Lack of professionalism tolerated in this shop is an experience I suggest everyone to avoid.
There is another electronics shop nearby (“Saturn”), certainly a better option.
Everyone else was super nice and helpful.
8. Caseking
Tuesday: 10:00–20:00
Wednesday: 10:00–20:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: Closed
Sunday: Closed
Caseking offers an outstanding shopping experience for tech enthusiasts. Their extensive range of products, coupled with excellent customer service, ensures that every buyer feels valued. The staff is knowledgeable and always ready to assist with any inquiries, making the process smooth and enjoyable.
Alongside their quality components, the packaging is reliable, giving customers peace of mind with every order. It’s clear that Caseking prioritizes customer satisfaction, making it a top choice for those seeking dependable tech solutions.
As an Irish customer, I used to rely on Overclockers for my PC hardware needs. However, Brexit-related VAT and import fees made it impractical. That’s when I discovered Caseking, a parent company of Overclockers, and it’s been a fantastic experience ever since.
Orders from Caseking are consistently well-packaged, with no damage to boxes and reliable delivery—something I’ve struggled to find with Amazon.co.uk or Amazon.de lately. Recently, I built a new system, purchasing everything except the cooler from Caseking, and everything arrived in perfect condition.
Caseking has become my go-to for PC components, offering a dependable solution for future purchases. Highly recommended.
Edit: The CPU got damaged in transit back to you and the GPU didn’t work in any of the 4 machines I tested it in once you returned it. You sold me a faulty GPU and used every excuse under the sun not to issue a refund. I was a customer of yours for years but won’t be making that mistake again. Absolute sham of a company.
9. Teufel flagship store
Tuesday: 10:00–14:00
Wednesday: 11:00–19:00
Thursday: 11:00–19:00
Friday: 11:00–19:00
Saturday: 11:00–19:00
Sunday: Closed
The Teufel flagship store provides an exceptional shopping experience for audio enthusiasts. Customers appreciate the dedicated staff who are knowledgeable and eager to assist, ensuring that each visitor understands their options thoroughly. This level of customer service makes the purchasing process enjoyable and informative.
Not only does the store offer a wide selection of products, but it also emphasizes quality through trial experiences, allowing customers to evaluate sound systems in a comfortable setting. Overall, the Teufel flagship store stands out for its commitment to satisfaction and high-quality service.
10. Elbenwald
Tuesday: 10:00–20:00
Wednesday: 10:00–20:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: Closed
Elbenwald is a fantastic destination for anyone who loves **fandom** merchandise. They offer an impressive array of products, from plush toys to stylish **apparel**, catering to a wide range of interests. The unique items spark joy and truly elevate the shopping experience for enthusiasts.
The staff at Elbenwald is incredibly **knowledgeable** and always eager to assist customers, making the shopping process enjoyable. Their passion for the products shines through, ensuring you leave with something that brings a smile. It’s a must-visit for all **nerd culture** aficionados!
Did my life improve with it ? Yes, definitely.
It can summarize everything in this shop. You will not stop living without all these plushes, t-shirts, mugs, cushions… BUT it’s always better with. A really great shop !
The staff is really nice and friendly. The shop itself is really small – that’s the only bad thing and why I only gave 4 stars out of 5. It gets crowded easily and you sometime need to wait to even enter the shop
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Catalog of services offered by electronics stores in Berlin
Product Sales
Electronics stores in Berlin offer a wide range of product sales including the latest gadgets, appliances, and electronics. Customers can find everything from smartphones and tablets to computers and home entertainment systems, often featuring the newest models and brands available in the market.
Repair Services
Many electronics stores provide repair services for various devices, ensuring that customers can have their malfunctioning electronics fixed efficiently. From screen replacements for smartphones to hardware repairs for laptops, skilled technicians are available to address a variety of issues.
Installation Assistance
When purchasing larger devices such as televisions or sound systems, customers often seek installation assistance. Electronics stores in Berlin typically offer professional installation services, ensuring that everything is set up correctly and is functioning as intended, enhancing the overall customer experience.
Technical Support
Technical support is another significant offering. Whether customers have questions about setup, troubleshooting, or features of their electronics, knowledgeable staff are available to assist. This support may include in-store consultations or remote assistance, helping customers make the most of their purchases.
Warranty and Repair Programs
Many stores provide warranty and repair programs that give customers peace of mind regarding their purchases. Extended warranties often cover accidental damage or additional repairs, helping customers feel secure about their investments and providing options for future service needs.
Accessories and Upgrades
Electronics stores typically carry a range of accessories and upgrades for various devices. This includes items such as charging cables, screen protectors, and software upgrades, allowing customers to enhance their devices or tailor them to their personal needs.
Consumer Education and Workshops
To help customers better understand and utilize their electronics, some stores offer consumer education and workshops. These sessions can focus on topics such as device optimization, software usage, or even digital security, empowering customers with knowledge about their purchases.
Online Shopping and Home Delivery
In today's digital age, many electronics stores in Berlin provide online shopping and home delivery services. Customers can browse and purchase products online, enjoying the convenience of having their electronics delivered directly to their doorstep, which adds flexibility to the traditional shopping experience.
Frequently asked questions about electronics stores in Berlin
What types of electronics can I find in stores in Berlin?
Electronics stores in Berlin offer a wide variety of products, including computers, smartphones, tablets, and home appliances. Additionally, you can find accessories like chargers, cases, and speakers. Many stores also carry audio and visual equipment, such as televisions, sound systems, and cameras.
Are there any well-known electronics chains in Berlin?
Yes, Berlin hosts several well-known electronics chains, such as MediaMarkt and Saturn. These stores are popular for their extensive selection and competitive prices. Additionally, you can find local shops that offer personalized service and unique products that may not be available in larger chains.
How do I know if I am getting a good deal?
To determine if you're getting a good deal, it's wise to compare prices across different stores and online platforms. Websites like Idealo or Geizhals can help you compare prices on various products. Remember to also consider warranties, return policies, and customer service before making a final decision.
Are electronics stores in Berlin open on Sundays?
Most electronics stores in Berlin are closed on Sundays due to local laws. However, there are a few exceptions, such as stores located in train stations or at tourist attractions, which may have special opening hours. It’s always best to check the store’s website or call ahead for confirmation.
What should I do if I encounter a problem with a product purchased from a store?
If you encounter a problem with a product, your first step should be to review the warranty information. Most electronics come with a limited warranty that covers defects. You can return the item to the store where you purchased it or contact the manufacturer’s customer support for further assistance. Keep your receipt handy, as it may be required for returns or exchanges.
Can I find used or refurbished electronics in Berlin?
Yes, many stores in Berlin offer used and refurbished electronics. These products can be a more affordable option and often come with a limited warranty. It's important to buy from reputable stores that provide quality assurance and offer a return policy for peace of mind.
Are there specific electronics markets or fairs in Berlin?
Berlin hosts various electronics markets and fairs throughout the year. Events like the Berlin Maker Faire and the Electronics & Technology Expo are great opportunities to explore new gadgets, innovations, and local startups. These events often feature discussions and demonstrations, making them a valuable experience for tech enthusiasts.
What payment methods are accepted at electronics stores in Berlin?
Most electronics stores in Berlin accept a variety of payment methods, including credit cards, debit cards, and cash. Some stores also offer mobile payment options like Apple Pay or Google Pay. It’s advisable to check with individual stores as payment options may vary.
What are the return policies like in Berlin electronics stores?
Return policies can vary between electronics stores in Berlin. Generally, items can be returned within a specified period, often ranging from 14 to 30 days, as long as they are in original condition and include the receipt. Some stores may charge a restocking fee for opened items or have specific exclusions, so it’s important to read the return policy before making a purchase.
Is customer service readily available in electronics stores?
Yes, customer service is typically offered in electronics stores in Berlin. Store employees are usually knowledgeable and ready to assist with your inquiries, whether you need help choosing a product, understanding the features, or troubleshooting an issue. Don’t hesitate to ask for help, as they are there to provide support and ensure you have a positive shopping experience.